neraloviax Financial Education
+61 2 6222 6333
neraloviax Logo
30 Pridham St, Farrer ACT 2607, Australia
Est. 2018 ASIC Certified

Data Usage Policy

Understanding how neraloviax manages your information and browsing experience

At neraloviax, we believe in complete transparency about how we collect and use information when you visit our platform. This policy explains the various tracking technologies we employ, why they're necessary for your experience, and how you can control them. Last updated: March 2025.

What Are Cookies?

Small text files stored on your device that help websites remember your preferences, login status, and browsing behavior. Think of them as digital sticky notes that make your next visit smoother.

Tracking Technologies We Use

neraloviax uses several types of data collection methods to enhance your experience with our long-term budgeting platform. These range from essential functionality cookies that make the site work properly, to analytical tools that help us understand which features are most valuable to our Australian users.

We also employ local storage, session tokens, and pixel tracking to maintain your preferences across visits and ensure our financial planning tools remember your settings.

E

Essential Cookies

Critical for basic website functionality. These cannot be disabled as they're necessary for the site to work properly and securely.

Examples include:

Login authentication, shopping cart contents, security tokens, language preferences, and CSRF protection

F

Functional Cookies

Enhance your experience by remembering your choices and providing personalized features for your budgeting journey.

Examples include:

Saved budget templates, dashboard layouts, currency preferences, notification settings, and customized planning tools

A

Analytical Cookies

Help us understand how visitors interact with our platform, which features are most useful, and where we can make improvements.

Examples include:

Page views, time spent on features, popular budget categories, user flow patterns, and error tracking

M

Marketing Cookies

Used to deliver relevant content and track the effectiveness of our educational campaigns about financial planning.

Examples include:

Campaign tracking, content personalization, educational resource recommendations, and newsletter preferences

How Your Data Flows Through Our System

From collection to storage, here's the journey your information takes

1

Initial Collection

When you visit neraloviax, we automatically collect basic information like your IP address, browser type, and referring website. This happens before you interact with any features and helps us ensure compatibility with your device.

2

Interaction Tracking

As you use our budgeting tools, we track which features you access, how long you spend in each section, and what actions you take. This helps us understand user preferences and improve our financial planning interface.

3

Data Processing

Your information is processed through secure servers located in Australia, where we analyze patterns to enhance user experience and ensure our platform meets local financial planning needs and regulations.

4

Storage and Retention

Data is stored securely with appropriate encryption and access controls. We maintain different retention periods based on data type - essential information for active accounts, analytical data for improvement purposes.

Managing Your Privacy Preferences

You have complete control over most tracking technologies. While essential cookies are required for basic functionality, you can adjust settings for all other types through your browser or our preference center.

Chrome

Settings → Privacy and Security → Cookies and other site data. Choose from block all, block third-party, or allow all options.

Firefox

Settings → Privacy & Security → Enhanced Tracking Protection. Select from Standard, Strict, or Custom protection levels.

Safari

Preferences → Privacy → Block all cookies or prevent cross-site tracking. Safari blocks many trackers by default.

Edge

Settings → Cookies and site permissions → Manage and delete cookies. Configure tracking prevention levels from basic to strict.

Data Retention and Your Rights

We maintain different data retention schedules based on the type of information and its purpose. Here's how long we keep various categories of data:

Session Data

Temporary information cleared when you close your browser or after 24 hours of inactivity, whichever comes first.

Functional Preferences

Stored for up to 2 years to maintain your customized experience across visits and device changes.

Analytics Data

Aggregated and anonymized data kept for 26 months to identify long-term trends and platform improvements.

Marketing Data

Campaign and interaction data stored for 13 months, with personal identifiers removed after 6 months.

Questions About Data Usage?

Our privacy team is available to discuss your data concerns and help you understand how to manage your preferences effectively.

Email: info@neraloviax.com

Phone: +61 2 6222 6333

Address: 30 Pridham St, Farrer ACT 2607, Australia

This policy was last updated on March 15, 2025. We review and update our data practices regularly to ensure compliance with Australian privacy regulations and industry best practices.