Your privacy matters to us. Here's how we protect and handle your personal information when you use neraloviax's long-term budgeting services.
Effective Date: January 15, 2025
We collect information that helps us provide better budgeting services and educational content. This includes details you share directly with us and some technical information about how you use our platform.
Personal Information: Name, email address, phone number, and financial goals you choose to share with us during registration or consultations.
We also gather usage data like which budgeting tools you find most helpful, pages you visit, and how long you spend learning different financial concepts. This helps us improve our educational materials and make them more relevant to your needs.
Financial information is only collected when you specifically request personalized budgeting advice. We never access your actual bank accounts or credit information unless you explicitly provide it for consultation purposes.
Your information helps us deliver personalized budgeting education and support services. We use it to customize learning materials, send relevant financial tips, and improve our overall service quality.
We never sell your personal information to third parties. Any data analysis we conduct focuses on improving our services rather than creating marketing profiles for external use.
We keep your information private and only share it in specific, limited circumstances that directly relate to providing our budgeting services or meeting legal requirements.
Service providers who help us operate our platform may access certain information, but only what's necessary for their specific tasks. This includes our website hosting company, email service provider, and analytics tools.
We may disclose information if required by Australian law, court orders, or to protect the safety and security of our users and services.
If neraloviax ever merges with or is acquired by another company, we'll notify you about any changes to how your information is handled and give you options about your data.
We take protecting your information seriously, especially given the financial nature of our services. Our security measures include encrypted data transmission, secure server environments, and regular security audits.
All sensitive information is encrypted both when transmitted to our servers and when stored in our databases. We use industry-standard SSL certificates and maintain secure hosting environments with regular backup procedures.
Our staff receive regular training on privacy practices and data handling procedures. Access to personal information is limited to team members who need it to provide services or support.
While we implement strong security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats and maintain the highest level of protection possible.
Under Australian Privacy Principles, you have several rights regarding your personal information. You can request access to the information we hold about you, ask us to correct any inaccuracies, or request deletion of your data.
To exercise these rights, simply contact us using the information provided below. We'll respond within 30 days and work with you to address your concerns promptly and thoroughly.
You can update your communication preferences at any time through your account settings or by contacting our support team directly.
We use cookies and similar technologies to improve your experience on our website and understand how our budgeting tools are used. These help us remember your preferences and provide personalized content.
Essential cookies enable basic website functionality like secure login and navigation. Analytics cookies help us understand which educational resources are most valuable and how we can improve the user experience.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features. We don't use cookies for advertising purposes or share cookie data with external advertising networks.
As an Australian-based company, we primarily store and process your information within Australia. However, some of our service providers may be located overseas, particularly for cloud hosting and technical support services.
When we do transfer information internationally, we ensure appropriate safeguards are in place through contractual arrangements and compliance with Australian Privacy Principles regarding overseas disclosures.
We only work with overseas providers who demonstrate adequate privacy protections and commit to handling your information according to Australian privacy standards.
We retain your personal information only as long as necessary to provide our services and meet legal requirements. Generally, this means keeping your information while your account is active and for a reasonable period afterwards.
Financial consultation records are typically kept for seven years to comply with Australian business record-keeping requirements. Educational progress data is retained to help us improve our programs and provide continued support.
When information is no longer needed, we securely delete it using industry-standard data destruction methods. You can request immediate deletion of your information at any time, subject to any legal retention requirements.
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you via email and prominently display the updates on our website.
Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, please contact us to discuss your options or request account closure.
If you have questions about this privacy policy or how we handle your information, we're here to help. Our team is committed to addressing your privacy concerns promptly and transparently.
This privacy policy was last updated on January 15, 2025. We review and update our privacy practices regularly to ensure continued protection of your personal information.